Frequently Asked Questions

Shipping Details

Shipping rates are presented on the checkout and will vary based upon the weight and delivery zone.  In the event of a return, customers are responsible for all return shipping costs.

Shipping Details

Go Soccer provides a no cost option “Store Pickup” at its Green Brook, NJ facility

System Security

Secure Site by GoDaddy.com

This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

What should I do if I forget my password?

If you are a registered user and have forgotten your password, go to the LOG-IN PAGE and click "Forgot Password?" link. We will send your password to your E-mail address.

I already have an account with you. Do I need to register myself again?

No. If you already have an account with us, please use the Forgot Password link on the LOG-IN PAGE and you will receive a new password. You can login and then change your password to a more familiar one.

When will my order ship and how much will it cost?

Non-custom orders placed by 10 AM EST Monday - Friday will typically ship the same day. Non-custom orders placed after 10 AM EST typically ship the next business day. September thru May. custom orders placed will typically ship in 1-3 weeks.  June thru August custom orders are processed by club, by order number.  

Since shipping charges will vary by location and weight, we require customers to create an account.  Final shipping rates are disclosed at checkout page.  Shipping rate depends on order size and proximity to our shipping facility in Green Brook, NJ

How long will it take for my order to arrive?

We offer Ground Shipping. Shipments sent out on Friday will not arrive until Monday of the following week.  Please note that Ground Shipping delivery times are not guaranteed!